Installation and requirements

System requirements

Excel Add-in

  • Microsoft Excel 2010+
  • Microsoft .NET framework (minimum version 4.6.1). It can be downloaded from Microsoft’s website if not already installed.
  • Internet Explorer 10+ must be installed for the Add-in.

Web Console

  • A modern browser with JavaScript enabled. Chrome 65, Safari 11, Edge 16, Firefox 59, Internet Explorer 11, Opera 50. Older browsers may work, but we cannot provide user support for them at this stage.

Excel Add-in installation

  1. Download the Gridarrow Excel Add-in installer.
  2. Double click the downloaded Add-in installer and follow the instructions. The Add-in will be added automatically to the latest version of Excel installed on the machine
  3. Open Excel and log in using the Gridarrow Apps task pane.

Excel Add-in security

If your installation of Excel requires that Add-ins are signed by a Trusted Publisher, you will see a warning when you first open a workbook with the Add-in installed. The Gridarrow Add-in is signed using a certificate issued by DigiCert, so it’s just a matter of ticking a few boxes for the Add-in to be enabled.


Clicking on Enable Content will enable the Gridarrow Add-in for the current session. To permanenty enable the Add-in, click where it says Add-ins have been disabled, then click the Enable Content dropdown and select Advanced Options.


In the dialog that appears choose Enable all code published by this publisher and click OK.


Further documentation is available on the Microsoft Office website.

HTTP Proxy configuration

If you have an HTTP proxy server between your Excel machine and the internet, you must set the http_proxy environment variable with the hostname or IP of the proxy server.

Format of http_proxy

http_proxy is set with hostname or IP address of the proxy server in URL format: http_proxy=

If the proxy server requires a user name and password, include the credentials: http_proxy=http://username:[email protected]

If the proxy server uses a port other than 80, include the port number: http_proxy=http://username:[email protected]:8080

If the proxy server is a SOCKS5 proxy, specify the SOCKS5 protocol in the URL: http_proxy=socks5://

Setting http_proxy in Windows

  1. Open the start menu and type env vars
  2. In the Environment Variables window, under User variables, click New....
  3. In the Variable name field, input http_proxy. In the Variable value field, input your proxy server information and click OK.